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DIRECTOR OF OPERATIONS & PROCUREMENT

(Reports to Principal & Partner, FLSA Exempt, 5+ years of experience.)

THE OPPORTUNITY

This is a dual mandate: run the operational engine of a boutique firm and lead FF&E procurement across a portfolio of luxury residential and hospitality projects. You’ll report directly to the Principal and Partners and work across every department — equal parts strategist, builder, and executor.

OPERATIONS — WHAT YOU’LL OWN

  • Design and continuously refine company-wide SOPs — building out an office playbook and optimizing Asana automations that make the studio run without friction.
  • Lead human resources operations: payroll, onboarding, benefits, time tracking, and serving as the go-to liaison between staff and leadership.
  • Oversee financial administration — monthly billing reviews, client payment processing, project allowance tracking, and partnering with accounting on reconciliations.
  • Keep the firm resourced and staffed: maintain quarterly staffing sheets, project timelines, and assist in drafting proposals and contract addenda.
  • Manage company-wide renewals — insurance, benefits packages, and software agreements — proactively, so nothing lapses.

PROCUREMENT — WHAT YOU’LL OWN

  • Lead full-cycle FF&E procurement across multiple concurrent projects — from proposals and purchase orders through to final delivery and installation.
  • Own project logistics end-to-end: expediting, inventory management, warehouse coordination, and weekly status reporting to keep every stakeholder informed.
  • Manage project financials in close partnership with the design team — budgets, fund requests, markup tracking, account transfers, and invoicing.
  • Maintain rigorous financial records: weekly bank reconciliation reviews and monthly audits of WIP, client deposit, and vendor deposit reports.
  • Keep Asana procurement and expediting boards current, and communicate progress clearly so the whole team always knows where every order stands.

WHO YOU ARE — REQUIRED

  • Bachelor’s in Business, Finance, or a related field
  • 5+ years in operations or procurement within interior design or architecture
  • Proven FF&E procurement and vendor management experience
  • Proficiency in Microsoft Office, Google Workspace, Asana, and Design Manager
  • High-level budgeting, forecasting, and financial reconciliation skills
  • Exceptional written, verbal, and organizational communication skills

WHO YOU ARE — PREFERRED

  • Background in a boutique interior design firm a plus
  • Familiarity with luxury residential and boutique hospitality workflows
  • Experience supervising administrative or procurement staff
  • Genuine investment in design culture and craft
  • A track record of building things that outlast you

LOCATION

Los Angeles, CA, 4-day in-office and 1-day remote

COMPENSATION

Competitive; $90,000 – $120,000 annually, commensurate with experience (CA SB 1162)

BENEFITS

Health insurance, PTO, paid holidays, 401k eligibility.

We treat flexibility and initiative as assets. Growth beyond the defined role is actively supported — including stretch assignments with mentorship from firm leadership. We’d love to hear from you.

To apply, email careers@annetteenglish.com with your resume and portfolio.

ONLY APPLICANT SUBMISSIONS WHICH ARE FORMATTED AS REQUESTED AND MEETING THESE QUALIFICATIONS WILL BE REVIEWED